Frequently Asked Questions

Q: How do I choose the right size?
A: Use the weight-based size guide available for each product to choose the most suitable for you, along with a detailed size guide in centimeters.
Q: Are the sizes suitable for all stages of pregnancy?
A: Yes, all maternity products are designed to fit throughout all months of pregnancy, from the first to the last, and even after delivery. This is due to an elastic band that allows for size adjustment with a button, and the belly area is made of stretchy cotton-lycra fabric that easily expands and contracts.
Q: Can I choose the color and size for each item in the bundles?
A: Yes, all bundles are available in different colors and sizes.
Q: What are the shipping and delivery methods?
A: Shipping is available across Egypt, with multiple delivery options within 2-3 days.
Can I exchange or return the product?
A: Yes, the exchange and return policy is available within 14 days, in accordance with consumer protection law and the terms and conditions outlined on the website in the policy link.
Q: Are the materials washable and ironable?
A: Yes, all Toubai products are designed to withstand washing and ironing, though it is necessary to refer to the instruction card included with each product.
Q: Do you offer order tracking and after-sales service?
A: Yes, we have a full team for customer service and after-sales support available throughout the day to assist you and resolve any issues, ensuring you have the best possible shopping experience.