At TOBAY, we are committed to delivering our products to you in the fastest and easiest way possible. This policy details the shipping and delivery process.

Shipping Areas

• Shipping is currently available within the Arab Republic of Egypt only.
• We cover Cairo, Giza, and all governorates.

Delivery Time

• Cairo and Giza: From 1 to 2 business days.
• Other Governorates: From 2 to 3 business days.
• Shipping costs are determined upon order completion based on the governorate.

Order Processing

• You will be contacted to confirm the order before shipping.
• Orders are processed within one to two business days from the confirmation date.

Payment Method

• Payment is cash on delivery only when the shipping representative arrives.
• Please have the order value ready upon delivery.

Additional Notes

• Delivery operations may be delayed during peak times, such as holidays or sales.
• We are not responsible for delays caused by circumstances beyond our control.

For any shipping inquiries, contact us on WhatsApp 01500819757 or at tobaywebshop@gmail.com.